Refund policy
Last updated August 2026
Revealed items
Because delivery is instant and irreversible, license keys, codes and account details that have been revealed are not refundable.
Faulty items
If an item does not work on arrival, contact support within 24 hours with proof and we will replace it free of charge.
Warranty claims
Products with a stated warranty period are replaced from live stock if they stop working inside that window.
Failed orders
If payment is taken but no stock is allocated, the order is refunded in full automatically.