Refund and Returns Policy

Effective Date: November 1, 2023

Welcome to ProAccess.me. We are committed to delivering high-quality digital products and services. Please read our Refund and Returns Policy carefully. By purchasing from our website, you agree to the following terms and conditions.

1. Digital Products

All products offered on ProAccess.me are digital. Once a purchase is made and access credentials (username and password) are provided, or access has been granted, we do not offer refunds or returns for any digital products.

2. Replacement Warranty

To ensure customer satisfaction, we provide replacement warranties for specific products under the following terms:

Canva Rs 99 Access

• • Warranty Period: 3 months from the date of purchase
  • Replacement Limit: Maximum of 1 replacement
  • Condition: Replacement will be provided if access to Canva is lost within the warranty period.

Canva Admin Panel Rs 2000

• • Warranty Period: 2 months from the date of purchase
  • Replacement Limit: Maximum of 1 replacement
  • Condition: Replacement will be provided if access to the Canva Admin Panel is lost within the warranty period.

Canva Rs 299 Access

• • Warranty Period: 1 year from the date of purchase
  • Replacement Limit: Maximum of 4 replacements
  • Condition: Up to 4 replacements will be provided if access to Canva is lost within the warranty period.

Canva Admin Panel Rs 3500

• • Warranty Period: 1 year from the date of purchase
  • Replacement Limit: Maximum of 4 replacements
  • Condition: Up to 4 replacements will be provided if access to the Canva Admin Panel is lost within the warranty period.

3. No Replacement Policy

For all other products not specified above, we do not offer replacements.

4. No Refund Policy

All purchases of digital products are final. We do not offer refunds for any products once the purchase is completed and access credentials have been provided or access has been granted.

5. Note on Canva

The duration of access to the Canva Education Panel can vary. It may work for anywhere from 1 to 12 months, or access might be lost within a shorter period, such as 1-2 months. Therefore, we offer a replacement warranty to account for this variability.

6. How to Request a Replacement

If you need to request a replacement within the warranty period, please contact our support team at [email protected]. Include your order details and a description of the issue you are experiencing. Our team will review your request and assist you as per the warranty conditions.

7. Policy Updates

ProAccess.me reserves the right to update or amend this Refund and Returns Policy at any time. Changes will be effective immediately upon posting on this page.

Thank you for your understanding and for choosing ProAccess.me. For any questions or further assistance, please contact us.

Contact Information:

Email: [email protected]